Covey Consulting

Mr. Roger Canty - Curriculum Vitae

QUALIFICATIONS:

B. E. (Chemical) University of Adelaide
M. Eng Sci. (Pulp & Paper) Monash University
Completed courses in:

  • Management Development Program A.P.M.
AFFILIATIONS: Appita, TAPPI
AREAS OF
EXPERTISE:
  • Technical Sales Manager with 25 years' experience in manufacturing and sales in the paper industry.
  • Involved with leading Pulp & Paper educational institutions via lecturing and training courses.
  • Excellent communication and customer service skills at all levels, ability to develop and maintain ongoing customer relationships and respond effectively to customer concerns.
  • Hands-on approach to projects,
  • Sound organisational skills, incorporating time and priority management.
EMAIL: rogercanty@coveyconsulting.com.au

POSITIONS HELD:

2002 - Present

Covey Consulting

Consultant

2002

CSIRO Forest & Forest Products

Project Coordinator (short term contract)

1996 - 2001

Omya Australia

Technical Manager - Paper

1994 - 1996

Hercules Chemicals Australia

Technical Manager - Paper
1979 - 1993 Australian Paper Manufacturers Production Manager Paper / Product Support Manager /
Technical Supt. Fairfield PM 6 / Sen. Technical Officer No 6 Machine / Sen. Technical Officer Nos. 2, 3 & 5 Machine
1977 - 1979 Amcor Research And Development Centre Research Engineer
1974 - 1977 Cellulose Australia Ltd Millicent, South Australia Technical Officer

1972 - 1974

Education Dept., Adelaide, South Australia

Secondary School Teacher

EXPERIENCE:

  • CSIRO Forest & Forest Products
    • Through liaison with Norske Skog Albury Mill staff, coordinated CSIRO research into a re-emerging calender deposition problem.
    • "Data mine" the Mill process information for evidence of correlations with the outburst of deposition.
    • Examined Mill QA operations to ensure maximum reliability in process data.
    • Provided the Mill with new information from sophisticated analytical investigations and provided a chemistry-based explanation as to the cause and remedy of the deposition.
    • Proposed options to minimise reoccurrence of such deposits and enhance mill-wide process stability.
  • Omya Australia
    • Provided specialist technical and engineering advice and support to customers.
    • Identified and developed sales and market opportunities.
    • Ensured an ongoing high level of customer satisfaction with the services provided.
    • Resolved a critical quality issue for a major customer which resulted in new business and a 100% increase in annual sales revenue.
    • Recommended supply logistics which saved capital expenditure of $500,000 whilst increasing product's sales volume by 100%.
    • Won new business from a competitor, increasing sales volume by an initial $60,000 in this growing niche market.
    • Negotiated internally a pricing/invoicing policy to meet a key customer's needs while benefiting the company by an indirect $20,000 increase in sales revenue.
  • Hercules Chemicals Australia
    • Applied papermaking experience in the development of sales and marketing strategies.
    • Developed new technology and sales opportunities and manage selected key accounts.
    • Coordinated training of field sales force.
    • Introduced a new chemical to complement a specialised technology which resulted in increased sales of $20,000.
    • Developed novel applications for existing product range.
    • Trained 3 new Technical Representatives in sales techniques and product applications in conjunction with papermaking knowledge.
    • Established a role as lecturer in papermaking processes in association with the industry technical body and a key tertiary institution.
  • Australian Paper Manufacturers
    • Managed the operation of a fine paper machine producing $35 million revenue pa.
    • Liaised with key local customers to ensure product performance.
    • Achieved highest production performance efficiency in 10 years.
    • Achieved profit against budget for first time in 8 years.
    • Successfully managed a crewing operation reduction (5 to 4 shifts) and a 10% reduction in staff numbers without industrial action or operating cost penalties.
    • Implemented quality improvements which resulted in a 15% increase in production demand.
    • Establish close working relationship with customers via technical support to enhance Fairfield Mill's reputation as a quality supplier.
    • Resolved a major quality issue by coordinating a significant chemistry change on the paper machine.
    • Eliminated a customer's converting problem via a novel application of a surface chemical.
    • Develop technical innovation and monitor adherence to quality standards.
    • Ensure correct despatch of technically complex products to the customer base via liaison with Production and Planning Departments.
    • Saved $500,000 per year via a novel chemical additive to improve product performance at a lower cost.
    • Saved an estimated $20,000 per year from chemical dosing improvements via a chemical tankage and distribution system.

    PUBLICATIONS:

  • "Carbon dioxide in pulp/paper mill stocks: fix or fizz?"
    S. R. Grist and R. J. Canty; Appita
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